privacy policy & TERMS OF USE

KNOW THE GRIND, LLC respects your privacy and is committed to protecting your personal data. This privacy notice will provide more detailed information on how your personal data is used and protected when you visit our website www.knowthegrind.com. KNOW THE GRIND, LLC (“KTG,” “Know The Grind,” “us,” “we,” “our,” or “the Company”) collects certain information when you visit our website www.knowthegrind.com (the "Site"), in order to improve your shopping experience and allow us to communicate with you regarding products and services.  This privacy policy (the “Privacy Policy”) is intended to assist you in understanding what information we gather when you visit our website, how we use that information, and the safety measures we have in place to protect the information.  This Privacy Policy applies to information we collect at www.knowthegrind.com powered by Squarespace.

BY COMPLETING A PURCHASE ON THE SITE, CONTINUING TO USE THE SITE, SUBMITTING INFORMATION TO THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS PRIVACY POLICY AND YOU AGREE THAT WE MAY COLLECT, USE, STORE, TRANSMIT AND DISCLOSE THE INFORMATION WE COLLECT THROUGH THE SITE IN ACCORDANCE WITH THIS PRIVACY POLICY.  If you do not agree to the terms of this Privacy Policy, please do not complete a purchase on the Site, and do not otherwise use or submit information to the Site.  

We may share your information with select third parties who provide services to us, including to process credit and debit card payments, calculate sales tax, monitor and analyze website activity, help maintain customer databases, and/or provide shipping services. Such third parties may have access to, store and process your personal information to provide services on our behalf.  Our service providers are not authorized to use your information for any purpose other than to provide the agreed upon services.

We reserve the right to disclose information about you if we reasonably believe that the law requires us to do so, in response to legal process including law enforcement requests, and where needed to protect the safety, property, or legal rights of users of the website, KTG, KNOW THE GRIND, LLC or its affiliates or third parties.

We may provide one or more links to a third-party website (Example: link to social media platforms). If you elect to provide your personal information on any such third-party website(s), this information will be subject to that third party website's privacy policy and security practices. We are not responsible or liable for any content presented by or contained on any independent website, plug-in, or application. We also are not responsible or liable for any privacy or security policies of these third-party sites. We do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We encourage you to read every privacy policy and terms for any third-party sites you visit.

We do not knowingly request or collect personally identifiable information online from any person under the age of majority in their state. We do not knowingly collect personal data relating to children. Falsifying personal information including age, shipping address, address, payment information and/or financial documents to make purchases illegally and/or fraudulently on this Site, or any attempt to commit theft or fraud is strictly prohibited.

We have implemented appropriate measures to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.  When you provide any order information for our products, we use Secure Sockets Layer (SSL) technology, an encryption tool that provides security while transmitting this information over the Internet.  We also use firewall technology, password controls, and other technological and procedural safeguards in maintaining the website.  Although we have implemented the aforementioned security measures for this website, we cannot guarantee 100% total security.  Therefore, the provision of such information is done at your own risk and, to the greatest extent permitted under applicable law, we shall have no liability for disclosure of your personal information due to errors, omissions, or unauthorized acts of third parties during or after transmission.

All materials provided on our website, social media platforms, marketing materials and/or other associated platforms and materials, including but not limited to information, products, logos, graphics, images provided by either KNOW THE GRIND or our respective third-party vendors. KNOW THE GRIND is a trademark brand and may not be copied, altered, downloaded, modified, reproduced, distributed, republished, displayed, posted and/or used in any form without prior written permission by KNOW THE GRIND, KNOW THE GRIND, LLC or its owners. Any unauthorized use of materials contained on our website may violate copyright laws, trademark laws, laws of privacy & publicity.

Know The Grind, LLC reserves the right, at its discretion, to change, modify, add, or remove portions of this Privacy Policy at any time, without prior notice to you, by posting such revised Privacy Policy on the appropriate page of the website and updating the “Last Modified” date.  It is your responsibility to review the Privacy Policy from time to time to make note of any changes. In the rare event we believe that the security of your personal information in our possession was or may have been compromised, we will notify you of that development as required by applicable law. By providing us with your email address, you hereby consent to receiving any such notification in electronic form through such email address.

Further information on how your personal information is used and protected is below:

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.


Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The Cookies Squarespace uses https://support.squarespace.com/hc/articles/360001264507.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Visitor Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  •  Billing and shipping address

  • Details relating to your purchase

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

 

Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

 

Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service. This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

  • Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages. We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Terms of Use

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then do not proceed with any purchases on the site or use of the website or any services affiliated with the Site. Our online store is powered and hosted by Squarespace. They provide us with an online e-commerce platform that allows us to sell our products to you. 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or area of residence, or that you are the age of majority in your state or area of residence, and you have given your consent to allow any of your minor dependents to use this site and/or make purchases on this site with your consent.

You may not use our products or website for any illegal or unauthorized purpose nor may you, violate any laws in your jurisdiction, including but not limited to copyright laws, trademark laws and privacy laws.

You must not transmit any worms or viruses or any code of a destructive nature.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the products/goods purchased, viewed, or included on the Site or accessed through the website, our affiliates or any third-party vendors without written consent by KNOW THE GRIND, KNOW THE GRIND, LLC, KTG or the Company’s owner/’s.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. We reserve the right to discontinue any product at any time. You agree that it is your responsibility to monitor changes to our site. Prices for our products are subject to change without notice. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the online store. We cannot guarantee that your view/display on different electronic devices will accurately display exact color matches when produced by a third-party vendor.

You agree to provide current, complete, and accurate payment and account information for all purchases made on our website.

You agree that any communication will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that any communication will not contain libelous, unlawful, abusive or obscene material, or contain any computer virus, tracking, malicious codes or other malware that could in any way affect the operation of any services or any functions related to the website. You may not use a false e-mail address or email address belongin to another party, pretend to be someone other than yourself, or otherwise mislead us, our affiliates or third-parties.

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information and rectify any errors.

You are prohibited from using our website or its content for any unlawful or fraudulent purposes; to perform or participate in any unlawful or fraudulent acts; to violate any international, federal, local or state regulations, rules, laws, or ordinances; to infringe upon or violate our intellectual property rights or the intellectual property rights of others; to harass, abuse or harm others;  to submit false or misleading information; to transmit or upload viruses, malware or other malicious code that will affect the website or internet functionality any way; for any obscene, illegal or immoral purpose; to interfere with security features in any way deemed unlawful and/or in violation of any laws or ordinances.